New Opportunities for Resellers
A critical change in telecommunications is underway. The shift away from Time Division Multiplexing (TDM) to the maturing and more flexible protocol of Voice over IP (VoIP) has created an unprecedented opportunity for distributors of phone systems, ACD providers and high quality call center software installers. Huge increases in e-commerce activity have delivered unrivaled growth opportunities for call center operations capable of implementing and fully utilizing the advanced technology available from emerging phone systems and contact center technology platforms.